We're Enrolling Medicare Patients in GUIDE

Synapticure was selected by Medicare (CMS) as an Established Program for the GUIDE model to support families living with Dementia. This enables us to offer GUIDE services in all 50 states, we will begin supporting GUIDE beneficiaries in July 2024.

What is GUIDE?

The Guiding an Improved Dementia Experience (GUIDE) program offers comprehensive care coordination for patients and caregivers living with Dementia, as well as access to in-home or facility-based respite care. All of this is available at no cost to beneficiaries.

What is provided?

  • Expert clinical care to support diagnosis and treatment of physical, cognitive, and behavioral symptoms of Dementia
  • Dedicated care navigation available 24/7 to help with anything patients and caregivers need
  • Respite care services to give caregivers relief, and provide patients with skilled companionship and support (up to $2,500 / year, or ~80 hours of care)

Eligibility requirements

  • Beneficiaries with Traditional Medicare (not Medicare Advantage)
  • A confirmed dementia diagnosis (including Alzheimer's, LBD, FTD, vascular dementia, etc.)
  • Living at home or in the community (not in long-term care)
  • Not participating in Hospice or a PACE organization

For Patients, Caregivers, and Families

As a patient- and caregiver-founded company, we know the toll a diagnosis like this takes on a family. Synapticure was built with these challenges in mind and is equipped to provide the support caregivers and patients need. And, as a virtual care organization, we have designed our care around your needs.

What is included?

  • Appointments with specialized Neurologists in less than 1 week, with no referral required
  • Integrated behavioral health care including psychiatrists and therapists who can support patients and caregivers
  • 24/7 access to care coordination to help with scheduling appointments, obtaining medications or medical equipment, arranging home-based services or transportation, accessing financial or legal planning and support, access to meals and other supports, and caregiver skills education and training including support groups
  • Coordination of respite care coverage including scheduling and logistics

Ready to get started?

Schedule a consultation with one of our Care Coordinators

For Partner Organizations

For most ACOs and health systems, more than 10% of their Medicare beneficiaries have Dementia, and they often carry a disproportionate total cost of care (~$2,000-3,000 PMPM). Many of these patients may be eligible for GUIDE.

As an Established Model with national coverage, Synapticure is equipped to improve clinical and financial outcomes, collaborating closely with PCPs and referring providers to co-manage patients.

Flexible partnership model

Synapticure is partnering with ACOs, health systems and provider groups in two ways:

GUIDE Participant

Extend and enable provider networks by enrolling beneficiaries in our program

GUIDE Services Partner

Helping other GUIDE organizations to satisfy all 9 care model requirements, including provider capacity to support the diagnostic workflow

Scalable capabilities to support beneficiaries and caregivers in all 50 states

Scalable diagnosis and treatment

Expert Neurologists and Psychiatrists available within 1 week from referral in all 50 states

Co-management model

Ensure exceptional patient and clinician experiences

Beneficiary and caregiver engagement

Multimodal outreach to educate beneficiaries and support enrollment

24/7 care navigation and caregiver support 

Local services and SDOH coordination, disease education, and caregiver support

Integrated technology platform

Ensure seamless sharing of visit notes, care plans and provider collaboration across EHRs and systems

Impacting outcomes

Multidisciplinary model accelerates diagnosis, improves quality of life, reduces unnecessary acute care use, and enables beneficiaries to remain at home

Licensed providers in all 50 states

Synapticure is positioned to help your patients and their families take advantage of this unique and impactful program

We fulfill GUIDE’s care delivery requirements

Comprehensive assessment

Care planning

Ongoing monitoring and support

Medication reconciliation and management

24/7 access to a care team member or helpline

Care coordination and transitional care management

Referrals and coordination for services and supports

Caregiver education and support

Respite Services

We fulfill GUIDE’s care delivery requirements

Comprehensive assessment

Care planning

Ongoing monitoring and support

Medication reconciliation and management

24/7 access to a care team member or helpline

Care coordination and transitional care management

Referrals and coordination for services and supports

Caregiver education and support

Respite Services

Ready to Learn More?

Our GUIDE partners

It’s the first time that a neurologist listened to me and saw me! I am so grateful and excited about working with the doctor and Synapticure I am also much more optimistic–like a new lease on life.

Dr. Geraldi was very thorough and gave good advice which I will for sure follow. She seemed to be on the cutting edge on how best to fight the progression of ALS!!

Want more info on GUIDE?

If you are interested in learning more about GUIDE or would like to partner with Synapticure please write us here and we will get back to you soon