Transforming Care: Synapticure’s High-Touch, Patient-Centered Model

Traditional models of telemedicine often involve fragmented services and limited access to specialized expertise. At Synapticure, we’ve built something different—virtual care designed to provide expert, continuous, and collaborative care. 

At Synapticure, we focus on building longitudinal relationships. From a patient’s first visit onward, they work with the same expert care team—including neurologists, mental health professionals, genetic counselors, and care coordinators—who understand their unique journey and adapt their treatment plans to fit their personal needs. This level of high-touch care sets us apart from traditional virtual offerings, which are often fragmented, lack continuity, and leave patients without a long-term clinical partner.

One of the challenges in traditional healthcare is the referral process. In many cases, receiving a referral means patients, and more often their family members or caregivers, must navigate an overwhelming system on their own—locating specialists and services, navigating insurance, and the burdensome logistics of scheduling. At Synapticure, our telehealth model eliminates the burden of navigating complex healthcare systems by providing a seamless, coordinated experience—all within our own network.  We remove this burden from the patient and caregiver and become a trusted partner in their healthcare journey 

Beyond accessible care and treatment, our model is designed to keep patients at the forefront of the latest research and clinical trials. We differentiate ourselves from many other virtual care providers by fostering a deep appreciation and love for research, and our specialists stay actively engaged in research, ensuring that patients receive up-to-date insights on emerging treatments. Our extended appointment times allow for in-depth discussions, so patients and their families can explore all available options, from standard-of-care treatments to innovative trials that may be right for them.

Collaboration is at the heart of our approach. We work in close partnership with local physicians and brick-and-mortar clinics, including Primary Care Providers (PCPs) to provide specialized support for individuals with neurodegenerative diseases. For PCPs, navigating these conditions can be complex and time-intensive. We step in to help ease that burden by providing support from trusted subspecialists. By sharing comprehensive notes after each visit and maintaining open communication, we enhance—not replace—the care patients receive, ensuring a truly integrated experience.

At Synapticure, virtual care isn’t just about convenience—it’s about providing a smarter, more integrated, and patient-centered approach for those living with neurodegenerative conditions, built by experts. Through expert-driven, high-touch, and continuous support, we are setting a new standard for care—one that puts patients and caregivers first, every step of the way.